Client Portal
Access Your Vicinity Portal
Submit and track support tickets, order equipment, view your devices and software, manage agreements, and more.
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Vicinity Client Portal
Your central hub for IT support tickets, device inventory, invoices, agreements, and your technology store · all in one place.
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Meetings & Reports
Your IT Documents
Strategic Business Reviews, technology assessments, and planning documents from your Vicinity partnership.
Most Recent
2026 Strategic Business Review
Annual vCIO meeting covering your technology landscape, security posture, recommended initiatives, and IT roadmap.
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Computers Report
Computers & Laptops
November 2026
35 workstations tracked
Age, OS & lifecycle status
Network Report
Network & Connectivity
November 2026
2 location(s)
Firewalls, switches & access points
M365 Report
Email, Accounts & Licenses
November 2026
32 accounts, 100% backed up
License types & MFA status
Server Report
Servers & Infrastructure
November 2026
3 servers
OS support status & roles
Support
Get Help from Vicinity
Four ways to reach our team · for routine requests or urgent issues.
Contact Support
Available Monday-Friday 8 AM-6 PM for routine support, and 24/7/365 for urgent and critical incidents.
Phone
Email
Portal
Live Chat
Help Desk Chat icon on your desktop
Open Action Items
Current items requiring action or follow-up from your most recent SBR.
Finish SentinelOne deployment on the remaining 2 devices
Nov 2026
Complete Datto server backup setup with Vicinity
TBD
Review Microsoft licensing ahead of the February 2027 renewals
Q1 2027
Your Vicinity Team
Your Points of Contact
Reach out to your dedicated account team for strategic questions, planning, or anything outside of day-to-day support.